How Much is Customer Service Worth? It’s Priceless!

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Excellent customer service should never be                   under-estimated.

If given the choice of choosing an architecture, engineering, construction or other professional services firm that provides superb customer service or another that provides mediocre customer service, who do you think potential clients would choose?

This insightful article provides some great tips to help your firm retain more clients, earn referrals and build a reputation for providing stellar customer service…and none costs a thing!

Source: Entrepreneur.com, Jacqueline Whitmore, “8 Ways to Offer Stellar Customer Service That Don’t Cost a Penny,” June 5, 2015  http://tinyurl.com/httodqb