When working on a project, have you ever underestimated the number of hours it will take to complete a job? Have you found yourself working […]
Don’t Just Meet Client Expectations. Exceed Them!
What ever happened to good customer service? How many times have you switched to a different service provider or stopped buying a particular product because […]
What do Customer Service and Grandma Have in Common?
Check out this excellent article featured in Forbes Magazine and find out why the author compares taking care of clients to a grandmother caring for […]